About Us
Discover the Difference of Dedicated Care
Dr. Shoba Sama
Brooklyn Medical Center, New York
Meet Dr. Shoba Sama
Dr. Shoba Sama, MBBS, MD, is a Board-Certified Family Medicine physician with over 20 years of experience. She completed her residency at Brooklyn Medical Center in New York. After moving to Florida, she worked with Physician’s Services in Winter Haven for over two years before starting her own practice, Good Health Physicians, in June 2013. As the CEO and Founder, Dr. Sama leads a team dedicated to delivering quality care with compassion.
Our mission
At Good Health Physicians, our mission is simple: to provide every patient with exceptional care and attention. Our dedicated team works together to offer high-quality medical care that supports healthier communities and reduces health disparities.
Our Vision
We aim to lead the way in transforming healthcare so every member of our community can enjoy a better, healthier life. At Good Health Physicians, we are committed to delivering top-notch clinical care that is accessible, patient-centered, and designed to improve lives.
Our Values
Compassion
We treat every patient with compassion.
Commitment
Your health is our top priority.
Quality Care
We blend expertise with personal care.
Our Policies
Building Strong Patient Relationships
Appointments
- We welcome walk-ins for patients who require immediate care for non-emergency issues.
- If you need to cancel your appointment, please notify us at least 24 hours in advance so we can offer the slot to another patient.
- Even if you're running late, we will still make sure you are seen the same day.
Phone Calls
- All calls go through our automated system for faster service.
- If you need to speak with a provider or nurse, leave a detailed voicemail if they are unavailable, and we will get back to you. Non-urgent calls may take 1-2 business days for a response.
After-Hours Care
We provide 24/7 on-call care. If you need assistance after hours, call our main office number. Our answering service will connect you with an on-call provider. If you don’t hear back within 15 minutes, please try again.
Referrals
- Most referrals require a visit with a provider first and may take 3-5 days to process.
- For urgent referrals, we will expedite the process.
- If you haven't received a referral update within 14 days, please contact us.
Prescription Requests and Refills
- For new prescriptions, you may need an appointment to ensure your safety.
- For refills, please contact your pharmacy directly. They will send us a request.
- If you change pharmacies or require a written prescription, please notify your provider's nurse. These requests are completed within 2-3 business days.
- If you have a medication review appointment, please bring all medications and a list of your current dosages.
Privacy
Your privacy matters to us. Our “Notice of Privacy Practices” outlines how we protect your information. Copies are available upon request or in our clinic lobby.
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